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  Please feel free to browse through our site and contact us with any enquiries you may have. You can get in touch via telephone or email
  Telephone: 01322 311787
  Alternatively, you can submit your queries through our online contact form opposite

Terms and Conditions of Hire


  1. Fully completed measurements forms must be returned to us no less than SIX WEEKS, prior to the week of production.
  2. A deposit of £100 plus VAT is required for booking, which will be deducted from the final invoice.
  3. In the event of a cancellation of the booking, the deposit will be retained as a cancellation fee.
  4. Carriage will be charged at cost unless otherwise agreed
  5. All costumes supplied even if not used, will be charge for unless
    1. They are returned carriage paid by the Wednesday of the show week. In this case a preparation/alteration charge maybe made (£5.00 plus VAT).
    2. The only exception to such a charge will be if the costume supplied does not match the measurements given, but not if the measurements given were inaccurate, or the performers measurement have increased and we have not been notified.
  6. Where possible, we will endeavour to provide an alternative costume to any one which is returned for any reason, but otherwise section 5 will apply.
  7. Any costumes which are cancelled for any reason within 14 days of delivery/collection date will be charged at 50% of the quoted hire charge rate.
  8. Minor alterations maybe made by hand stitching only. Sewing machine alterations and the use of “Wundaweb” type iron on tape is not permitted under any circumstances.
  9. Costumes must not be cut under any circumstances.
  10. Any costumes or accessories which are not returned will be charged for as replacement costs.
  11. Any costumes which is damaged, during the hire period will be charged for at cost of repair or replacement as appropriate.
  12. Excess staining on the costume maybe subject to charges for specialist cleaning.
  13. All costumes have a label att’d which lists the component parts of the whole outfit. This MUST be PINNED TO THE COSTUME ON RETURN (not spiked on the hanger) having first made sure all component parts are being returned.
  14. If any costume or parts of costume is not received, you must notify us IMMEDIATELY. If any item is sent  back and you have failed to notify us, You may be charged for the missing item(s).
  15. Payment of the final invoice must be made within 14 days of the invoice date.
  16. Interest charges maybe incurred if payment is not received by the date requested.
  17. If you are having problems paying for costumes, please contact us in order that some agreement can be made. Please do not ignore payment requirements – they will not go away!
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